Web design  

 

Helping you get online


Jessica learned how to design and set up her own website, and found it quite fun!  Subsequently she's created various other websites, including:

 

www.albertassociation.org

www.facewisdom.com

www.jessicakennedy.com

www.gilesdavies.com 

www.kerryacupuncture.com

www.omresearch.com

www.pandorapound.co.uk

www.wallingford-lets.co.uk

 

 

Everyone was asking her how to do it, so she thought it might be useful to write a beginners' guide (being only a beginner herself), and here it is!

 

How to get going


Here's how to get started! 

 

1. Choosing your web address

 

  You'll need to think what you want as your web address: do you want janetsmith.com, marvellousmassage.com, or winchestertherapies.com?

  You'll want something reasonably snappy and easy for people to remember

  You can think too about your e-mail address: janet@janetsmith.com, massage@marvellousmassage.com?

  You might want to avoid punctuation (hyphens, underscores, etc) in case people can't remember them very well

  Meanwhile you'll probably want to use the web address as the title across the top of your web pages

  You'll probably want to get the .co.uk address as well as the .com one, so that people will reach your site whichever one they type in

 

2. Setting up your web address

 

  The technical term for a web address is a 'domain'

  There are various websites where you can search to find whether the address you want is available

  Jessica uses a small company called alpha1teclabs: https://www.alpha1teclabs.com/secure1/cgi-bin/whoiscart/cart.pl

  Even if you're not ready to set up your website yet, it might be a good idea to secure your desired web address now, before someone else nabs it

  If it's going to be a while before you're ready to go ahead and build your website, then click 'park new domain for free' and you'll secure the address without needing to pay for hosting yet (see below)

 

Cost: approx £10 per address per two years rental (so that's £20 to get both the .com and .co.uk addresses for two years)

 

3. Hosting

 

  As well as renting the web address, you also need an internet company to 'host' your website for you

  This means they put your web pages on their server, and people can access them

  Again, Jessica uses alpha1teclabs, https://www.alpha1teclabs.com/secure1/cgi-bin/whoiscart/cart.pl

  You can buy the hosting at the same time as you secure your web address, or you can do it later

  To do it at the same time, click 'Basic shared base 10mb web site + 1 mail £15 (yearly)

  You'll probably want it set up so that if someone types in the .co.uk address, they automatically arrive at the .com address

  So you'll only need to buy hosting for the .com address

  The .co.uk address you can just 'park' as above

 

Cost: approx £15 per year

 

4. The look and feel of your web pages

 

  As you can see from the examples above, the web sites Jessica has designed are quite simple, clear and accessible in design

  Have a surf around the internet to see examples of websites you like and ones you don't like

  Print some of them off and think about what it is that you like and don't like about them

  Your site needs to be as clear, attractive and easy to use as possible

  Do you want your navigation menu (the links like 'home', 'contact', etc) down the left of the page or across the top?

  What fonts do you want to use?

  Where do you want your logo, photos or other artwork to appear on the page

  Make some sketches of how it might all look, it doesn't matter how scrappy they are

 

5. Artwork and design

 

  What logo, artwork, or photos do you want to use on your web pages?

  Do you want a sharp, business-like look, a soft holistic look, a funky colourful look?

  You probably don't want to overwhelm your page with pictures and images, as it will make the page slow to appear when someone opens it

  If you have business cards etc already, your designer should be able to give you an electronic copy of your logo or other artwork, to include in the website

  Maybe you'd like to create some little watercolours or take some photos yourself

  Microsoft clip art has lots of images (including photos) which you should be free to use as long as they don't contain recognisable people (check their website for their terms of use), click http://office.microsoft.com/clipart/default.aspx?lc=en-gb then use the 'search' area at the top of the page

  Art on other people's websites, leaflets, etc is usually copyrighted, so you can't really pinch someone else's images

  Any images you have already on paper you can scan with a scanner to get an electronic version

  'Gif' is the best format for these pictures, as they are small files and don't slow things down too much

 

6. Writing the content of your web pages

 

  Think about what your potential customers need to know about you and your services

  What items will you have in your navigation menu?

  What will each of those pages say?

  What subheadings will you use to break up the text?

  Will each of the pages be a good length, not too long, not too short?

  Surf around the websites of people in your business and find examples you like

  Use any word processing package to type in your content, ready to be copied into the website

 

When writing the text of your website, you may also want to:

  Use a direct, conversational style to engage the reader

  Put yourself in the reader's shoes:  "what's in it for me?" "why should I bother?" "do I care about this information?" "is this giving me the information I need?"

  Use positive language: "Your treatment will ..." rather than 'Your treatment would ..."

  Emphasise benefits ("acupuncture may help your insomnia") rather than features ("I practice Five Element acupuncture")

  Include 'calls to action': "Call now to book" "Click here to get in touch with Bob"

  Include numerous links between the different pages of your websites (in addition to the navigation menu)

  On the home page in particular, include links to all the key pages of your website

  Include external links (eg to your professional organisation or the place where you practice)

 

This is the meat of your website, it's worth taking time to get it really good! 

 

7. Creating your website

 

  You can do this yourself with various software packages, or pay someone to help

  If you don't know someone who can help, www.Elance.com is a great place to find people to help you out.  You describe what you want doing, and people all over the world bid to do the work for you.

  Make sure your web designer is going to be happy to make changes for you later (eg when you change your prices or move clinics, and check how much they're going to charge.

 

8. Publicising your site

 

  Now you need to get people to come and look at your website!

  Why not e-mail a link to everyone you know, telling them about your exciting new site?  Ask them for their feedback, is there anything they'd change about the site?  Or ask them to forward the link to anyone they know who might be interested in your service

  Do you have the e-mail addresses of your current customers?  Maybe you could e-mail them to let them know about the site, and ask them to forward it to anyone they know who might be interested

  Add your e-mail address and web address to your business cards and promotional leaflets

  You can also list your website on relevant on-line directories.  Directories that have worked well for Jessica, and which cost around £5-20 per year each, include:

www.chisuk.org.uk

www.thehealthzone.co.uk/cms

www.whynaturalhealth.co.uk

www.wddty.co.uk

  Do let Jessica know if you find other good directories that work well for you, and she'll add them to the list!

 

9. Google

 

  Your site will not show up immediately in Google searches.  They send (metaphorical) 'spiders' or 'robots' out to find new pages, so it will take them a little while to find you.  You can monitor whether they have been to your page yet on the 'web statistics' page that your hosting provider will give you

  Google's search methodologies are secret, complex and continually changing.  Optimising your position within their searches is not one of Jessica's areas of expertise, however here are a few tips...

  One key in determining your Google prominence is how many other sites link to your site.  Get your friends, clinics and contacts to put a link to your site.  Also, the words they use for their link are the ones that will be affected for Google.  So if they use johnsmith.com, then this will affect Google searches for 'john smith'.  If they use 'acupuncture in Coventry' then this will improve your position in searches for 'acupuncture in Coventry'.

  Most likely your site will be fairly prominent when searched for using your name ('jane jones', or 'jane jones acupuncture.' 

  When searching using other terms though, it all depends on how many other similar sites there are out there competing for the top spots.  For example, getting to the top of the listings for 'massage London' is going to be a lot harder than for 'acupuncture Aberdeen'.

  One simple step is to add yourself to Google maps, so you have a chance of coming up in the 'local results' section at the top of the page in relevant searches.  First create a Google account at:

https://www.Google.com/accounts/NewAccount.  Then log in and click 'Local Business Centre' to create your listing. If memory serves they send you a postcard with a password on it to confirm your street address, in order to activate your listing.

 


© Jessica Kennedy 2005-08, all rights reserved